Advice & Answers from The SILQ Solicitor Team

Please feel free to contact us on 1300 55 66 89 if the below topics do not cover the questions you have. You can also email sales: sales@silq.com.au or support: support@silq.com.au

Why Choose SILQ?

SILQ is a productivity workbench, allowing you to work more efficiently and effectively. SILQ Solicitor is the complete cloud practice management solution for small Australian law firms and individual solicitors.
At SILQ, we understand the pressures of starting a new practice. The last thing you need at this time is to commit to an expensive, long-term software contract. We don’t have any lock-in contracts. There are no hidden fees.
We have been in the legal software space for over 17 years, with fully certified trust accounting by NSW Law Society & a dedicated Australian support team.
We are here to provide you with the technology & flexibility to grow with your practice.

We focus most of our attention on our fantastic support team and full time developers located in Sydney. We are constantly adding more features to help save you even more time and gain efficiency – our software is SIMPLY FASTER.

Let’s assume you are a solo practitioner and charge $250/hour. We know that the software will save you hours of work per week, however if we assume it saves you 1 hour per month, you can make an additional $250 by working the extra hour. In one year that is an extra $3000 in billable hours alone. The cost of the software is onlly $1188 for the year. That is a profit of $1812 with just that one hour alone. We know SILQ will save you much more time than that.

SILQ has no lock in contracts. There are no hidden fees. We charge $90 + GST per month, and you are welcome to cancel your subscription at any time – although we are confident our software is perfect for your practice.

How Does SILQ Work?

Yes, we offer a 14 day free trial of the software, which can be downloaded from here. In addition, our sales team can provide you with a guided demo to go through each key feature and address any specific questions you may have. To book in a suitable time for the demo, please visit this page and book online.

Amazon Web Services (AWS) maintains the cloud infrastructure for SILQ. They have multiple facilities located in Sydney and are known for being the world’s most comprehensive cloud platform provider.

 

The main data storage integration SILQ offers are OneDrive, DropBox and Google Drive. All three of these data storage companies have servers in Australia. You can read more about our security and data Here.

The SILQ subscription is based on a per licence basis. This means that if you have purchased one licence, only one person will have access to the database at any given time. If you would like more than one person to be able to use SILQ at a time, then you would need to purchase 2+ licences based on the number of users.

All of your firms data is stored on the one database regardless of how many licences you have. If you would like an additional database then there will be an additional cost to have this.
If you would like to discuss in greater detail, please call or email sales as sales@silq.com.au or 1300 55 66 89.

Security is one of our top priorities at SILQ. We use physical servers and bank-grade 256-bit SSL encryption to ensure your data is secure. We also ensure your individual database is password protected. You can read more about our security Here.

With SILQ, our support team is available 5 days a week between 8.30am to 5pm, and training can be scheduled online free of charge to you. We want to ensure you get the most out of using SILQ, which is why we make ourselves available to you via phone, live chat, email and online resources outside office hours. This is all included in your subscription cost, so please don’t hesitate to call us – you will not be charged!

Yes we do. Our cloud based version of SILQ can be used on any mobile device (IOS & Android).

We accept any major credit card including Visa, Mastercard, and American Express*, as well as direct debit options from your nominated account.

Migration

Yes you can, and our dedicated sales & support teams will help you export your information from your old software and import it into our software making the transition as easy as possible.

You may be sticking with inferior practice management software because you feel it would be too difficult or expensive to migrate your matters, contacts & time and billing data to a new package.
At SILQ, we have been successfully migrating clients from a variety of other software providers for free. Depending on the application, the amount of data that we can import can vary substantially due to various technical limitations. Please call us to discuss what data can be migrated from your current system.

NOTE ABOUT TRUST DATA: Regardless of whether there is trust data available from the source product, SILQ will not import trust transactions under any circumstances due to the nature of trust obligations and the limitations of our certification.

Start your 14-day free trial today!